Thank you for choosing I am Liv Hair for your beauty needs. To ensure a smooth and efficient booking process, please take a moment to review our policies:

1. Credit Card on File: To secure your appointment, a valid credit card must be on file. Your card will not be charged unless you violate our cancellation policy.

2. Rescheduling and Cancellation: Rescheduling or cancellations must be made at least 48 hours before your appointment. Failure to do so may result in a fee equivalent to 50% of the service cost.

3. Multiple Cancellations: Clients with more than three consecutive cancellations may be subjected to a fee ranging from 50% to 100% of the service cost. We value your time and commitment to our services.

4. Deposits for Extended Appointments: Appointments lasting over four hours require a deposit. This deposit will be deducted from the total cost of your service. Deposits are non-refundable for cancellations made within 48 hours of the appointment.

5. Extensions Installation Consultation: For extensions installations, a consultation is required before scheduling the appointment. This ensures we meet your expectations and allows us to determine the time and resources needed for the service.

6. Service Correction Window: We understand that sometimes adjustments are necessary. If you are unsatisfied with a service, corrections are welcome within two weeks of the original appointment at no additional charge. Please contact us promptly to schedule your correction.

We appreciate your understanding and cooperation with these policies, as they help us maintain the highest level of service for all our clients. If you have any questions or concerns, feel free to contact us. We look forward to providing you with exceptional service.